Order on or before 15 Jan to get your order delivered on or before 20 Jan!

Order volume before Christmas is huge and to secure your order being delivered on time to you, please place successful order by 15 Jan for our arrangement.

For orders placed after 5 Jan, we will still try our best to have the delivery asap, while since some items might be located at various locations and thus it may take longer processing and dispatch time, we welcome you to contact us at customerservice@sidefame.com.hk so that we keep an eye for you too, alternatively you may choose to pick up in stores too.

For any special requests on delivery / gift wrapping or related arrangements, please feel free to contact us at  customerservice@sidefame.com.hk.

Delivery Update Due To Coronavirus (COVID-19):

Due to increased order and the impact of COVID-19, it may take longer than usual to fulfill your order, our current estimate is to ship out your order within the next 3-6 business days after we receive your order and credit verification has been confirmed.

While delivery arrangement by SF Express normally takes around 2-5 working days, we will get your order to you as quick as possible within 11 business days at most.

For any special requests, please contact us at  customerservice@sidefame.com.hk.

For more details regarding shopping T&C, please visit: https://www.sidefame.com.hk/pages/condition

Orders placed on Friday, Saturday, Sunday and public holiday will be processed on the following Monday / working day.

While for orders placed on Public Holidays will be processed the day after first working day.

Once the item has been dispatched, you will receive a notification with tracking number available at the delivery area.

Updated in March 2022